Get in Touch
Reach out to us. We’re here to assist you and answer your queries.
Contact Us
Find our contact details and get in touch with our team for any assistance or inquiries.
Address
Larnaca, Cyprus
Phone
+357 955 43588
Fascinocrafts72@gmail.com
Frequently Asked Questions
Answers to common queries about our services and how we can assist you.
We carefully handcraft each piece with love and attention to detail. Orders typically ship within 3-5 business days, but custom or made-to-order items may take longer. You’ll receive a tracking number once your order is on its way!
Currently, we primarily ship within Europe, but we are working on expanding internationally. If you’re interested in placing an international order, please reach out to us at Fascinocrafts72@gmail.com.
Our cocosoy candles are made from a luxurious coconut and soy wax blend, offering a cleaner, longer burn than traditional paraffin candles. They are free from harmful toxins and provide an eco-friendly, beautifully fragrant experience. Want to learn more? Read our blog about cocosoy candles here!
Yes! We love creating personalized pieces, whether it’s a custom candle scent, resin jewelry color, or a unique home décor item. Contact us at Fascinocrafts72@gmail.com to discuss your ideas.
Trim the wick to ¼ inch before each burn.
Allow the wax to melt evenly across the surface on the first burn to prevent tunneling.
Keep away from drafts, children, and pets.
Never burn a candle for more than 4 hours at a time.
Want more candle care tips? Check out our blog on candle care!
Due to the handmade nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us within 7 days of receiving it, and we’ll do our best to resolve the issue.
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